Travel insurance: contact details

When contacting us please make sure you quote your policy or claim number to help us deal with your enquiry more effectively. If you're unhappy with any part of our service, please see our complaints procedure.

If you would prefer you may contact us by email, simply complete our email enquiries form.

Need to make a claim?

Call us: 0870 850 0181*
*Assistance is available on this number 24 hours a day

Opening hours: 9am-5pm weekdays

Write to us:
14th Floor
Leon House
201-241 High Street
Croydon
CR9 1ER

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Travel insurance general enquiries

If you have a query on your existing policy you should in the first instance contact your insurance broker or intermediary directly.

Call us: 020 7264 2853

Fax us: 020 7264 2864

Opening hours: 9am-5pm weekdays

Write to us:
PA and Travel Underwriting Team
Groupama House
24-26 Minories
London
EC3N 1DE 

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How to get a quote

We believe that it is crucial that you have access to expert advice and guidance when making decisions about your insurance arrangements.  With this in mind, we transact all of our business through a select panel of full time, professional insurance brokers and intermediaries or via certain affinity groups and corporate partners.

To obtain a quotation, please contact your local Groupama agent.