Who we are

Groupama Insurances is one of the UK's leading general insurance groups.

From high volume, lower premium products such as motor and home insurance right through to healthcare and comprehensive commercial covers for the smaller business sector, Groupama Insurances has the experience and expertise to offer high quality insurance protection with service to match.

Our parent company, Groupama, is the world's third largest property and casualty mutual, and is one of the strongest financial groups in Europe. With annual revenues of around 14.2 billion Euros and assets under management of close to 79 billion Euros, the Group conducts business in many countries around the world.  An acknowledged expert in health and agricultural insurance, Groupama has a workforce of over 32,000 people.

The UK Group's Head Office is based in the heart of the City of London. Our personal and commercial insurance business is centralised in Manchester - with claims handled in specialist centres around the UK.  Our growing Healthcare division is headquartered in Letchworth.

Historically speaking

The UK Group has traditions of insurance dating back over 150 years. Our parent company, Groupama, can trace its origins to 1840 and has grown from its roots in the French agricultural community to become one of the world's leading mutual property and casualty insurers and one of Europe's largest financial services groups. 

Service with a smile

Insurers often forget that, first and foremost, they are there to serve their customers. However, this has not been lost on Groupama Insurances.

Quality service, formal service standards and highly efficient business systems are all part of our pursuit of excellence.

We continue to invest heavily in the latest technology to support our objectives.  Our business is also accredited as an 'Investor in People', reflecting our commitment to the training and development of our staff.

Claims, our shop window 

Nowhere in our business do we pay greater attention to service than in the way we handle claims. Not only are we available 24 hours a day, but we have well trained, highly motivated staff to assist you when and where you need it. We are also committed to a process of continual improvement and a desire to get things right first time.