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Personal accident claims

When contacting us please make sure you quote your policy to help us deal with your enquiry more effectively.

If you need to make a claim, or when you become aware of an event that may lead to a claim, please contact us as soon as reasonably possible to request a claim form on 0870 850 0181.

Claims conditions

  • You must place yourself under the care of a medical practitioner and follow their advice.
  • You must, at your expense, provide us with any reports, certificates, information and evidence that we ask for and do so in the manner we request.
  • No amount payable under this policy will bear interest.
  • If we request you to do so, you must undergo medical examination at our expense. In the event of your death, and if a post-mortem of the body is carried out, we may request a copy of the Coroner's report.


Groupama.co.uk is accredited Shaw Trust Accessible