Car insurance contact details
If you would like to talk to us about your car insurance policy or claim, you can contact us by phone, post or email.
If you're unhappy with any part of our service, please see our complaints procedure
Claims
If your car is involved in an accident or has been damaged or stolen:
Call us on 0870 240 1895 (or 0XXX XX 9220 5450 if you are phoning from outside the United Kingdom) as soon as possible. You can do this at any time of the day.
Opening hours: 8am-6pm weekdays, 9am-1pm Saturday
Write to us:
Personal Insurances Claims Centre
1 Port Way
Port Solent
Portsmouth
Hampshire
PO6
4TY
Broken windscreens and glass:
Call Glassline on 0800 854 454 (or 0XXX XX 9220 5450 if you are phoning from outside the United Kingdom).
Call charges to 0870 numbers reduced
From 1st August 2009 calls to any 0870 numbers will be charged
at the same rate as calls to 01 or 02 numbers. In addition,
inclusive minutes packages on landlines will also include calls
to 0870 numbers. These charges will not apply to calls from mobile
networks which may cost more.
Policy enquiries
If you need to renew or make a change to your insurance policy, please speak to your broker in the first instance and tell them exactly what you need. They will then take care of everything for you. Alternatively contact us.
Call us: 0161 834 9888
Fax us: 0161 839 6974
Opening hours: 9am-5pm weekdays
Write to us:
Groupama House
60 Spring Gardens
Manchester
M60
1HU
For Sat Nav systems please use M2 2BQ as the correct geographical postcode for 60 Spring Gardens.
